The Crew

When Qv21 was formed in 2009, we recognized that logistics and fleet management operations are mission-critical to the transportation of commodities.

Our focus is to optimize systems and allow for collaboration that saves money, increases efficiency so that all the parties involved in the transportation of commodities can focus on running their business, service customers better, improve their bottom line and grow revenue. Qv21 is dedicated to building world-class, cloud-based tools to span the needs of transporters and carriers, and most recently, aggregating data into a comprehensive tool for commodity buyers.

We chose the name “Qv21” because "Qv" is a term for efficiency. As Qv approaches 1, you reach 100% efficiency. Our job is to get our customers "Qv to 1" or Qv21.

 

Qv21 Management Team

 
 

Board & Advisors

Burt McGillivray
Director

Jerome Stuart
Director

Jeff Curran
Director

 
 

Pat Danaher
Advisor

Robbie Leffel
Advisor

Scott Smith
Advisor

 

Qv21 Technologies is a dynamic and forward-thinking logistics software company that offers opportunities for creativity and advancement to energetic, hard-working individuals. We are interested in hearing from qualified applicants for a variety of job openings listed below.  Applicants should contact us by clicking HERE, and we will direct you to the right department.

Open Positions


Location: Austin

Qv21 Technologies is seeking a Customer Success Manager located in our Austin headquarters. The role of Customer Success Manager will be key to customer relationship building, retention, and creating opportunities for the overall success of our customers.  This position will require travel to customer locations, as well as representing the company at industry events.

Responsibilities & Skills:

  • Manage and maintain the company's Customer Relationship Management system, Nutshell
  • Obtain qualified leads for sales demonstrations and conduct technical sales demonstrations, as approved by manager
  • Engage senior management of the existing customer base to build and maintain key strategic relationships, done primarily through onsite customer visits and daily communications
  • Daily communication and check-ins with customers via phone and email
  • Drive additional revenue by gaining business intelligence on existing customers and addressing potential upsell opportunities. Initiate contract amendments to reflect existing customer upsell opportunities.
  • More >

Customer Success Manager


Location: Austin

Client Support Specialist

 

We are looking for a highly motivated, very punctual, client focused technical support professional with a clean, professional appearance and a POSITIVE attitude to join our rapidly growing Client Support Services team at our Headquarters office in Austin, TX. This professional will provide front line support to our diverse client base primarily of Transportation Logistics companies. You will be supporting the products and services associated with our Software-as-a-Service (SaaS) platform. This is a golden opportunity for the right person to join our rapidly growing company at the right time and be part of the growth. Leadership ambition is encouraged in this role with advancement opportunities.

Responsibilities & Skills:

  • Take inbound calls from the client base, typically company dispatch personnel
  • Create a case for every call by logging client calls into the company's ticketing system
  • Respond to client-generated email tickets with established company SLAs
  • Identify client concerns and issues
  • Address issues by answering questions, troubleshooting and resolving or escalating
  • More >

Sales Account Manager

Location: Texas, Oklahoma or Louisiana

Join the Qv21 sales team! We are looking for a Sales Account Manager to join our growing team. This position will report to our Austin office with regular communication and on-site visits. This position will also have 25-50% travel to prospect and customer sites, as well as representing the company at industry events.

Responsibilities & Skills:

  • Maintain and establish relationships with customers to focus on renewing current accounts
  • Pursue and engage new customers
  • Ensure all customer information is updated in the CRM database
  • With training, gain a good understanding of the Qv21 products
  • Combine domain knowledge and technical skills to understand the ticketing and reporting challenges affecting our customers
  • More >

Apply

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