Qv21 Technologies is a dynamic and forward-thinking logistics software company that offers opportunities for creativity and advancement to energetic, hard-working individuals. We are interested in hearing from qualified applicants for a variety of job openings listed below.  Applicants should contact us by clicking HERE, and we will direct you to the right department.

Open Positions



Location: Austin

Client Support Specialist

 

We are looking for a highly motivated, very punctual, client focused technical support professional with a clean, professional appearance and a POSITIVE attitude to join our rapidly growing Client Support Services team at our Headquarters office in Austin, TX. This professional will provide front line support to our diverse client base primarily of Transportation Logistics companies. You will be supporting the products and services associated with our Software-as-a-Service (SaaS) platform. This is a golden opportunity for the right person to join our rapidly growing company at the right time and be part of the growth. Leadership ambition is encouraged in this role with advancement opportunities.

Responsibilities & Skills:

  • Take inbound calls from the client base, typically company dispatch personnel
  • Create a case for every call by logging client calls into the company's ticketing system
  • Respond to client-generated email tickets with established company SLAs
  • Identify client concerns and issues
  • Address issues by answering questions, troubleshooting and resolving or escalating
  • More >

Sales Account Manager

Location: Texas, Oklahoma or Louisiana

Join the Qv21 sales team! We are looking for a Sales Account Manager to join our growing team. This position will report to our Austin office with regular communication and on-site visits. This position will also have 25-50% travel to prospect and customer sites, as well as representing the company at industry events.

Responsibilities & Skills:

  • Maintain and establish relationships with customers to focus on renewing current accounts
  • Pursue and engage new customers
  • Ensure all customer information is updated in the CRM database
  • With training, gain a good understanding of the Qv21 products
  • Combine domain knowledge and technical skills to understand the ticketing and reporting challenges affecting our customers
  • More >

Apply

Name *
Name
http://